Scale live chat conversations on your website, and automate your processes.
Today, your visitors, prospects, and customers expect to connect with you in real time via live chat. But for most companies, supporting one-to-one conversations on a larger scale can be a challenge.
With HubSpot’s chatbot software, you can lighten the load for your team. Easily create bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team has more time to focus on the conversations that matter most.
Configure your bot to hand the conversation off to a live agent once qualified, create support tickets, add users to lists and workflows, and more.
Create and customize chatbots yourself — no coding skills required.
No experience creating bots? No problem. HubSpot’s canned bot templates make it easy to get started.
Choose a template based on your bot’s goal, and hit the ground running. Then use the visual editor to customize the conversation and match your brand’s voice and tone. Tweak the copy, add questions and multiple choice responses, and make each bot your own.
Or start from scratch with HubSpot’s easy-to-use chatbot software to build your bot from the ground up.
Give your chatbots a human touch.
Because the chatbot software is seamlessly integrated with HubSpot’s free CRM, your bots can deliver friendlier, more personalized messages based on information you already know about a contact.
Any information collected by your chatbots will automatically get synced to and stored on a contact’s timeline, giving your whole team complete context and a crystal clear view of every relationship.